UK – Next Day Delivery on orders placed before 2pm.  £5.00

Rest of the World – 2 to 3 working days.  £10.00

Christmas Orders – please note our cut-off date for Pre-Christmas Day delivery is 2pm Thursday 20th December 2018.

Orders are sent for on a ‘signed for’ service.  Upon receipt of your order you will be provided with a tracking reference that will allow you to access estimated delivery time/arrival and actual tracking information.  We are not liable for any delay in the delivery of your order, however caused.  You – the buyer are entitled to cancel your order at any time before delivery takes place.

We are not liable to the buyer for incomplete delivery of products ordered, however caused.  Any outstanding products from your order will be supplied as soon as they become available.

All orders will be processed and dispatched by TYLER & TYLER within 1 to 3 business/working days.  Our warehouse operates from Monday to Friday – meaning that orders placed on weekends and public holiday will be dispatched on the next business day.

The product(s) will be delivered to you, the buyer at the address you specify on the order form.  The risk in the products is passed upon to you when delivery takes place.

If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for said items. If we know when the item will be available again, we may give you the option to wait for your shipment.

Personalised Products

Please note if you have ordered an item with Personalisation production can take up to 5 working days.  Upon completion of personalisation your order will be dispatched immediately  (UK – Next Day Delivery on orders placed before 2pm.  £5.00. Rest of the World – 2 to 3 working days.  £10.00).